Segment.io is just great!
April 12, 2020
Segment.io is just great!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Startup
Overall Satisfaction with Segment
It's basically used by the Product group to get insights into our costumers' usage of the platform, but this data is being shared later on with other groups within the company. It mainly solves the problem of decision-making regarding the development of new features and/or enhancements.
- It can track every action our users do in our platform.
- It supplies data in realtime.
- It supplies info about the users' devices.
- Potentially, it could "warn" the developers/product about areas in our code that are not covered by events (and let us decide if it's "be design" or we missed it).
- It's difficult to get accumulated history data exported out in order to analyze it.
- There's no easy way to compare data from 2 sources (our main target is to compare the same events between our test environment and prod environment).
- I can't say, since I don't have this info.
I'm not sure these are "official competitors" (or alternatives) to Segment, but we use them in parallel for different goals. We use Datadog for logging and monitoring and we use Mixpanel to perform data analysis based on the data we gather using Segment (and other sources). I don't think we ever evaluated any other service vs. Segment. I think we got a recommendation on Segment, liked it and decided to use it (and we're happy with it since).
Do you think Twilio Segment delivers good value for the price?
Yes
Are you happy with Twilio Segment's feature set?
Yes
Did Twilio Segment live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Twilio Segment go as expected?
Yes
Would you buy Twilio Segment again?
Yes