Game changing software and support
October 31, 2019

Game changing software and support

Rebecca Cummings | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Seismic

Seismic is being utilized within the Sales and Marketing Organizations currently. We use Seismic as a repository of digital enablement and marketing materials both internal and external-facing. This may include marketing collateral, slide decks, battle cards, or general sales supporting material. It's used across our entire organization. It solves the problem of having multiple documents located on multiple shared repositories. Seismic organizing all our docs and indexes them for easy access. Seismic also allows us to track analytics on outgoing collateral to prospects as well as a way for members of our sales and marketing teams to collaborate, share and comment on collateral and help our teams focus on areas of opportunity.

Pros

  • Analytics.
  • It allows the organization to control which versions of documents are released internally.
  • Allows all documents and resources to be searchable.

Cons

  • Heavy initial lift for setup (i.e Content upload, tagging, and organization of content/materials).
  • Users sometimes have difficulty finding particular documents if they aren't tagged correctly.
  • Streamlines process of building customized documents (Proposals, Order Forms, etc.) for sales executives.
  • Centralized repository for all documents.
I was not part of the evaluation process at my company.
Our first launch of Seismic was poorly received by our Sales Team. Seismic was able to fly folks out to help us organize our content correctly and effectively, as well as helped up re-launch and train our Sales team onsite which was above and beyond in my opinion. Amazing support.

Do you think Seismic delivers good value for the price?

Yes

Are you happy with Seismic's feature set?

Yes

Did Seismic live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Seismic go as expected?

No

Would you buy Seismic again?

Yes

Seismic is well suited within larger organizations that need to manage their documents that may be scattered amongst several different repositories. Situations where Seismic might be less appropriate, are smaller companies that might not have issues with content management or where materials are not sensitive to the audience.

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