I recommend Sendinblue to all my clients and partners since I started to use it in 2017
July 11, 2022

I recommend Sendinblue to all my clients and partners since I started to use it in 2017

Régis Minot | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with Sendinblue

I use Sendinblue for all of our web services for transactional email routing and sending email marketing and newsletters.
I do the same for all of our clients. Sendinblue helps us identify the delivery problem when a user does not receive a transactional email. Sendinblue allows us to have complete traceability of exchanges with users of the various sites on which it is in place.

Pros

  • Email traceability
  • Email editor
  • Transactional email

Cons

  • Multi support email editor.
  • Reseller support, quota email doesn't indicate white account is concerned.
  • Contact list editor.
  • Email ROI
  • The landing page editor crashed, so I must replace with a WordPress site.
I selected Sendinblue because my users and customers don't speak and read English, so the french version of an email solution was the best way to answer them. Since 2017, I always recommended Sendinblue to my customers and partners, even if they use another solution, I convert them and never go back again.

Do you think Brevo delivers good value for the price?

Yes

Are you happy with Brevo's feature set?

Yes

Did Brevo live up to sales and marketing promises?

Yes

Did implementation of Brevo go as expected?

Yes

Would you buy Brevo again?

Yes

It's the best email transactional service because I can track every email and every user without the need to develop scripts for traceability.
The email editor is sufficient for the majority of requests and Sendinblue allows any way to paste its code while keeping the possibility of personalizing the email from the data of the contact database.

Brevo Feature Ratings

Email & Online Marketing
9.0
WYSIWYG email editor
8
Dynamic content
10
Ability to test dynamic content
10
Mobile optimization
8
Email deliverability reporting
10
List management
8
Triggered drip sequences
Not Rated
Reporting & Analytics
9.0
Standard reports
9
Pre-Send Testing
9.0
Link Tracking
9

Sendinblue Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Slow Initial Response
No it's not necessary, my problem is always about bugs.
Yes - Yes and no, it depends on the type of bug.
Because I have always an answer in a minimum of time.

Comments

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