A few thoughts on SharpSpring
Overall Satisfaction with SharpSpring
We use SharpSpring to support inbound marketing efforts and customer communications for our own team and for clients. The platform requires some time investment up front, but thereafter frees up a lot of time for our sales and marketing teams. It also helps us fill up our pipeline and improve engagement.
- The automation workflow builder is user-friendly, flexible, and extremely powerful.
- Support has been great which is essential for a platform with this type of complexity.
- Importing contacts with custom fields is very straightforward and efficient.
- Social media integration seems like a newer feature and has limited functionality/platform integrations.
- It's a very cost-effective platform. While we're still fairly new, it's helped us generate efficiencies internally between departments, and generate new revenue from our clients.
More cost-effective, more user-friendly, and offers very similar features.