SharpSpring - The best thing since Wonder Bread!
March 27, 2019
SharpSpring - The best thing since Wonder Bread!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with SharpSpring
SharpSpring is currently being used across our organization as a whole - from internal to external client usage. We chose to use SharpSpring because it is easy to use. It is understandable and has robust marketing automation and great CRM software. You are able to quickly master the basics - in this instance the email marketing and sales pipeline functionality of the platform. It is constantly being updated and new features are rolled out on a consistent basis - they even ask for user requests and are regularly updated with those requests. The email creation aspect of the software - from email designs to workflow creations, is seamless and very straight forward. The user support is top notch.
- SharpSpring is incredible at tracking communication from your team.
- SharpSpring has a robust and feature-rich marketing automation system - from workflow and rule creation to actual email design and development.
- SharpSpring has the best customer support - both with issues and the openness to ask for implementation requests and then putting them into the product live. 100% the best feature of SharpSpring is the care of the support team.
- SharpSpring could improve its reporting functionality - it lacks the ability to truly create drag and drop custom reports.
- SharpSpring could use a little more ease of use for its email design editor - it requires some technical knowledge of HTML code to really create high-level emails outside of its canned templates.
- The features offered by SharpSpring far outweigh the cost of the software. Highly Recommend.
- Making sure our sales team is all on the same page with communications (without having everyone on the email thread) is crucial - SharpSprings does that flawlessly!