Overall Satisfaction with SharpSpring from Constant Contact
Using SharpSpring as a CRM and marketing automation platform with forms, landing pages, email platforms, and automation workflows for the nurturing process. We are also integrating with third-party software such as Intercom, Landbot, OptiMonk, and Slack. We are combining these tools to boost our sales and improve our customer support and experience.
- A visual editor to create complex workflows.
- Integrations with third-party solutions.
- Forms and list management are pretty easy.
- Customer support is fantastic, one of the best I've personally experienced.
- Shopping cart integrations can be a little bit complex, and you definitely need a developer with coding experience.
- The image management in the email editor could be better.
- The landing page editor has some room for improvement. Coding skills are needed if you want to do some tweaks in your design.
- Positive ROI: We're gaining three clients per year with SharpSpring.
Do you think Constant Contact Lead Gen & CRM delivers good value for the price?
Not sure
Are you happy with Constant Contact Lead Gen & CRM's feature set?
Yes
Did Constant Contact Lead Gen & CRM live up to sales and marketing promises?
Yes
Did implementation of Constant Contact Lead Gen & CRM go as expected?
Yes
Would you buy Constant Contact Lead Gen & CRM again?
No
Constant Contact Lead Gen & CRM Feature Ratings
Using SharpSpring from Constant Contact
12 - Mainly automation, leadscoring, A/B testing for campaigns and nurturing process.
4 - Basic HTML or CSS for the landing page builder.
The platform itself, each section and automation rules
The platform itself, each section and automation rules
- Email automation
- Alerts and notifications to the sales team
- Integrations with third party services
- Notify the sales team according to pre defined lead scoring
- Integration with our own booking system
- Integrate the shopping cart
Evaluating SharpSpring from Constant Contact and Competitors
Yes - We replace ActiveCampaign. We found out that Sharpspring is easier to use and integrate
- Price
- Product Usability
- Prior Experience with the Product
Agency model became key to our organization revenue stream as we can integrate Sharspring with 3 clients with only one active license
Won't do it again honestly. Onboarding takes a lot of time and resources.