Economical and POWERFUL marketing automation solution
April 29, 2020

Economical and POWERFUL marketing automation solution

Ryan Carey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

Marketing automation is the primary problem being solved by our use of SharpSpring. It is used by 75% of our team members and each team member has a particular role/function on the platform. We utilize SharpSpring for marketing automation tools like the chatbot, email automation, and workflow automation. The automation allows our company to maintain a connection to our sales funnel and continue to have a presence in their day-to-day routines which helps us close on our sales.

Pros

  • Feature development.
  • Customer service.
  • Great price.
  • Incredible automation tools.
  • Chatbot.
  • Marketing automation.

Cons

  • Visual design.
  • I have had some issues with attempting to manage our agency account and also manage our agency as a client. There are user permissions that can get messed up.
  • Visitor Email Notification responses can be confusing at times if you have multiple clients that you are managing in the platform. This is more of a user error on my part.
  • Decrease my sales funnel management/lead management time by 45%.
  • Had a 15% increase in leads to our site with the use of a SharpSpring chatbot.
  • Added additional credibility to our company by being a SharpSpring Partner.
Other services can feel like you are getting upcharged for everything. SharpSpring is great because I am constantly getting the feeling that I have gotten more than I am paying, which is a great feeling. HubSpot is a great service but SharpSpring matched my company's need more accurately and went above and beyond to make sure we were taken care of.
For a small marketing agency, this tool is perfect. It allows us to use automation to streamline our day-to-day workflow and keep up on things that a small sales team could not keep up with. I highly recommend this platform to marketing agencies!

Though it is packed full of resources, I would recommend other solutions for large enterprise level companies that are looking for other enterprise features in addition to what SharpSpring is offering.

Constant Contact Lead Gen & CRM Feature Ratings

9.9
WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
9
Landing pages
10
A/B testing
10
Mobile optimization
Not Rated
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
9.5
Lead nurturing automation
10
Lead scoring and grading
9
Data quality management
9
Automated sales alerts and tasks
10
10.0
Calendaring
10
Event/webinar marketing
Not Rated
10.0
Social sharing and campaigns
10
Social profile integration
10
10.0
Dashboards
10
Standard reports
10
Custom reports
10
9.5
API
10
Role-based workflow & approvals
Not Rated
Customizability
9
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated

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