Economical and POWERFUL marketing automation solution
April 29, 2020
Economical and POWERFUL marketing automation solution
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with SharpSpring
Marketing automation is the primary problem being solved by our use of SharpSpring. It is used by 75% of our team members and each team member has a particular role/function on the platform. We utilize SharpSpring for marketing automation tools like the chatbot, email automation, and workflow automation. The automation allows our company to maintain a connection to our sales funnel and continue to have a presence in their day-to-day routines which helps us close on our sales.
- Feature development.
- Customer service.
- Great price.
- Incredible automation tools.
- Chatbot.
- Marketing automation.
- Visual design.
- I have had some issues with attempting to manage our agency account and also manage our agency as a client. There are user permissions that can get messed up.
- Visitor Email Notification responses can be confusing at times if you have multiple clients that you are managing in the platform. This is more of a user error on my part.
- Decrease my sales funnel management/lead management time by 45%.
- Had a 15% increase in leads to our site with the use of a SharpSpring chatbot.
- Added additional credibility to our company by being a SharpSpring Partner.
Other services can feel like you are getting upcharged for everything. SharpSpring is great because I am constantly getting the feeling that I have gotten more than I am paying, which is a great feeling. HubSpot is a great service but SharpSpring matched my company's need more accurately and went above and beyond to make sure we were taken care of.