SharpSpring delivers value and ease of use
Overall Satisfaction with SharpSpring
We use the SharpSpring platform and its full utility across our entire organisation. It is our CRM and we fully utilise its marketing capability. Additionally we consult with clients on adoption of the SharpSpring platform, implement the setup and provide training for all users within the organisation.
- Product innovation.
- Clear and reasonable pricing.
- Support.
- This is almost like being punished for good behaviour, but because so much energy is invested in the product roadmap and bringing fantastic new features on board, some of the original features could do with a face lift! This is not a problem but simple things like the file manager area being a bit clunky now and ability to add folders within folders would be useful.
- The new billing platform has been problematic.
- Becoming a SharpSpring Partner is one of the best investments we have ever made in our business.
SharpSpring is so easy to use and is a fraction of the cost of its competitors. When new features are launched the training team are available for product training and the support team can be contacted via chat, email, or phone. This is in addition to the catalogue of help documents, webinars, and supporting product information available.