Great platform at a very competitive price
September 03, 2020

Great platform at a very competitive price

Nolan Lowry | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

We currently use SharpSpring as our own marketing automation and CRM solution. We also advise clients to implement and use SharpSpring in addition to helping with the implementation and customization of the solution.
  • CRM functionality is very simple to use and keep salespeople focused and on task.
  • Marketing automation is very intuitive and allows for multiple levels of automation. Engaging with clients and prospects is what we need SharpSpring to do for us and it does so elegantly.
  • Greater depth of knowledge from support staff on the integration of other plugins and syncing tools would be helpful.
  • I'd like to see a single login for all instances we're using/working in. We have an agency we're helping with implementation and that requires a separate login for us. Small detail but would be helpful.
  • The primary ROI for us has been the incredible savings in time we've experienced in staying in contact with and nurturing our prospects.
  • The support from SharpSpring's team is always prompt, allowing us to move forward with our initiatives without lengthy delays. Time saved helps us in growing our business more quickly and reduces prospects losing interest or going elsewhere.

Do you think Constant Contact Lead Gen & CRM delivers good value for the price?

Yes

Are you happy with Constant Contact Lead Gen & CRM's feature set?

Yes

Did Constant Contact Lead Gen & CRM live up to sales and marketing promises?

Yes

Did implementation of Constant Contact Lead Gen & CRM go as expected?

Yes

Would you buy Constant Contact Lead Gen & CRM again?

Yes

I like the simplicity of SharpSpring vs. Salesforce and the more robust set of marketing automation features vs. Zoho
SharpSpring is very well suited for CRM purposes and for Marketing Automation workflows. Triggers allow for automated messaging to all industry types and for prospects and customers at every stage of the customer journey. If you're looking for a single platform that allows posting, engagement, advertising, and reporting on all social platforms, SharpSpring could use improvement in that area.

Constant Contact Lead Gen & CRM Feature Ratings

WYSIWYG email editor
8
Dynamic content
9
Ability to test dynamic content
8
Landing pages
8
A/B testing
8
Mobile optimization
8
Email deliverability reporting
9
List management
9
Triggered drip sequences
9
Lead nurturing automation
9
Lead scoring and grading
8
Data quality management
8
Automated sales alerts and tasks
9
Calendaring
7
Event/webinar marketing
7
Social sharing and campaigns
7
Social profile integration
7
Dashboards
8
Standard reports
9
Custom reports
8
API
7
Role-based workflow & approvals
8
Customizability
8
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated