SharpSpring on the ground - South Africa
April 09, 2021

SharpSpring on the ground - South Africa

Arshad Mahomed | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller

Overall Satisfaction with SharpSpring

I use it to manage my connections both internal to my business as well as external—client-facing. It is used across all areas of the business. I also resell and onboard agencies/clients onto the platform. The problems it addresses are around marketing & communication automation and integration, having 1 holistic view of the customer.

Pros

  • Connect digital platforms to be able to track accross them all.
  • Automate internal & external workflows.
  • Integrate with other 3rd party software with ease.
  • The support team is great at resolving queries & helpful suggestions.
  • Referral & Partner Programs are well setup & run.

Cons

  • Adding a data integration partner will assist in making the management and flow of data better.
  • More local/country support as regards advocacy and awareness.
  • Single sign-on for multiple accounts over different agencies & clients.
  • The ability to see revenue in context of marketing 7 communication is powerful.
  • Integration between sales systems and the sales pipe-line is easy.
  • Leveraging the reporting and engagements, allows for more precise communication and marketing, keeping it relevant and increasing the ROI.
Price, features & support trump the others for me, and over the years have not felt like I made the wrong choice. I have used it in many different industries with many unique requirements, and till now have found that it has been able to perform as expected. I will continue to recommend this solution.

Do you think SharpSpring (discontinued) delivers good value for the price?

Yes

Are you happy with SharpSpring (discontinued)'s feature set?

Yes

Did SharpSpring (discontinued) live up to sales and marketing promises?

Yes

Did implementation of SharpSpring (discontinued) go as expected?

Yes

Would you buy SharpSpring (discontinued) again?

Yes

It is well suited and adaptable to any environment/organization/need. Based on its pricing and service offering, it is easier to get it into an organization, especially since I know it has great value and measurement of ROI. Very small organizations struggle to understand the value in context and maybe less suited in this case.

SharpSpring (discontinued) Feature Ratings

8.3
WYSIWYG email editor
7
Dynamic content
7
Landing pages
8
A/B testing
8
Mobile optimization
7
Email deliverability reporting
9
List management
10
Triggered drip sequences
10
8.5
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
4
Automated sales alerts and tasks
10
10.0
Calendaring
10
8.7
Dashboards
8
Standard reports
9
Custom reports
9
9.3
API
9
Role-based workflow & approvals
9
Customizability
10
CRM Project Management ()
Not Rated

Comments

  • Ilse Brase | TrustRadius Reviewer
    Ilse Brase
    commented 5 years ago
    How would you compare Sharpspring to the South Africa alternative Everlytics?

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