One of the top eCommerce providers
November 30, 2019

One of the top eCommerce providers

Stephen Steinberg | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Basic

Overall Satisfaction with Shopify

We've used Shopify to test new products and new markets. Shopify is perfect for those cases because it's cheapest plan is functional enough to test a product and market, yet it has enough out-of-the-box themes to look presentable without much time and effort in customizations. BigCommerce has a bit more functionality but it's cheapest plan is more expensive and takes more effort to make presentable, so Shopify is perfect for rolling out a website quick and cheap.
  • Great themes out of the box.
  • Very affordable plans to be budget-conscious.
  • Very easy to setup and customize a site with little to no coding experience.
  • Shopify doesn't have much native functionality and you must pay for third-party apps for somewhat normal features. Naturally, third-party apps aren't always perfectly integrated into websites.
  • Shopify can get expensive as you scale and isn't as good a value in the medium and large-scale enterprise space when compared to BigCommerce in my opinion.
  • Shopify charges additional payment processing fees if you don't use Shopify's payment processor. This can cause problems in the back office of businesses.
  • At the low-cost range, Shopify provides great value to test new products, websites, and markets.
  • Their payment transaction fee can be tough for low margin businesses.
  • Having to tweak and pay for third party apps that provide functionality that should be included in eCommerce software isn't fun.
Shopify is great for the quick deployment of eCommerce websites and scaling them to test for feasibility. It's very affordable and easy to use. BigCommerce provides more function and customization but it takes coding experience to execute so it may not be best for some teams, especially lean ones. Shopify is much better than Wix and Squarespace for eCommerce, hands down.
Shopify is perfect if someone has never set up a website or eCommerce website before. It's lightyears better than Wix or Squarespace. In certain scenarios, it's better than BigCommerce but in other areas BigCommerce wins. Regardless those are the top two platforms to consider. It comes down to how much money or knowledge you have to customize the theme to your needs and what specific functionality you need.

Shopify Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
10
Branding
9
Mobile storefront
10
Product variations
8
Website integration
8
Visual customization
9
CMS
8
Abandoned cart recovery
10
Checkout user experience
9
eCommerce security
10
Promotions & discounts
10
SEO
10
Order processing
10
Inventory management
10
Shipping
10
Custom functionality
8