Overall Satisfaction with Skype
We use Skype from our desktop computers. It enables us to communicate with clients and prospective clients without using personal cell phones or landline phones.
- Voice quality is excellent as compared to some other VOIP services.
- Allows for recording and tracking of calls.
- Maintains phonebook.
- Updates should be sent as proactive emails.
- Messaging is a little awkward.
- Need the ability to change Skype name on the fly.
- Effective communications tool for little money.
- Good quality voice.
- Puts business in a positive light with clients.
Skype is easier to use than most other VOIP. It has great customer support with fast responses. the help sections are good and you can find lots of user forums on the internet. Skype has been around for decades and is a proven commodity. It is very reliable and easy to use.
Do you think Skype delivers good value for the price?
Yes
Are you happy with Skype's feature set?
Yes
Did Skype live up to sales and marketing promises?
Yes
Did implementation of Skype go as expected?
Yes
Would you buy Skype again?
Yes