Skype is a solid performer
October 07, 2019

Skype is a solid performer

Gil Parrish | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype

We use Skype from our desktop computers. It enables us to communicate with clients and prospective clients without using personal cell phones or landline phones.
  • Voice quality is excellent as compared to some other VOIP services.
  • Allows for recording and tracking of calls.
  • Maintains phonebook.
  • Updates should be sent as proactive emails.
  • Messaging is a little awkward.
  • Need the ability to change Skype name on the fly.
  • Effective communications tool for little money.
  • Good quality voice.
  • Puts business in a positive light with clients.
Skype is easier to use than most other VOIP. It has great customer support with fast responses. the help sections are good and you can find lots of user forums on the internet. Skype has been around for decades and is a proven commodity. It is very reliable and easy to use.
Skype is intuitive and is extremely easy to use. Staff like the interface. They like the voice quality and overall capabilities of Skype. Most of the staff have had prior experience with Skype on a personal basis. We can easily find help and support in user forums on the internet. Good product!

Do you think Skype delivers good value for the price?

Yes

Are you happy with Skype's feature set?

Yes

Did Skype live up to sales and marketing promises?

Yes

Did implementation of Skype go as expected?

Yes

Would you buy Skype again?

Yes

Skype is well suited to use in an environment where cubicles and headphones provide privacy and noise control. Skype is not suited for noisy or bullpen type office arrangements.

Skype Feature Ratings

High quality audio
10
Low bandwidth requirements
8
Mobile support
8
Record meetings / events
8
Live chat
7
User authentication
7