Fast Efficient and Easy
March 15, 2018

Fast Efficient and Easy

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype for Business

Skype is used to communicate with our employees on site and who work remotely while traveling or are in permanent remote locations. We use it for meetings, project collaboration and process training classes. It is used company-wide across our global corporation. It addresses the communications issues of alleviating the need for a telephone if one is not available with voice over IP capability and in the rare event there are no conference rooms available we have our meetings as online only and participants can remain at their desks.

Pros

  • Shared screens for projector use is clear.
  • Allowed comments and instant messaging from viewers during presentation mode - we can collect and organise questions in real time.
  • Ability to conference in another user to an IM conversation.

Cons

  • Ability for meeting participants to zoom their view while the presenter is in control of the presentation.
  • Set a default dial phone number in the call me feature if there are multiple phone numbers listed.
  • Increased communication options as required and allowed for fast location of employees.
  • Reduced communication wait times and therefore reduces lag time in project completion.
  • If a quick yes/no question can be sent to the recipient.
  • Not accepting email length questions and conversation lines would be great.

Skype for Business, now part of Microsoft Teams Feature Ratings

7.7
High quality audio
8
High quality video
8
Mobile support
7
10.0
Desktop sharing
10
10.0
Calendar integration
10
Meeting initiation
10
Slideshows
10
10.0
Live chat
10
Audience polling
10
10.0
Participant roles & permissions
10
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Using Skype for Business

Manufacturing, analysis, engineering, business management, project management, Human Resources, public relations and marketing, contracts and procurement.
Collaboration with team members, effective communication to describe solutions to technical difficulties verbally and written
  • Provide remote access for required training.
  • Quickly locate another employee when we need them.
  • Provide a preview of out of office messages associated with employee profiles
  • Host training classes all online
  • Host monthly review meeting all online
  • In computer voice calling and eliminate desk phones
We use it everyday and cannot think of an instance where it is not in use.

Comments

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