Skype for Business Reviews

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1965 Ratings
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Score 7.8 out of 100

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TrustRadius Top Rated for 2020

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Reviews (1-7 of 7)

Emiliano Monterubbianesi | TrustRadius Reviewer
April 08, 2020

Simple and complete tool for business communication. Great.

Score 9 out of 10
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Support Headcount Required

4 - Configuring the clients is an IT task, so you won't have any problems with the different audio-video devices. As regards the use of the basic functions (calls, chats, video calls, presentation of desktops and programs, unplanned meetings), no special skills are required. As for advanced functions such as granting remote control, scheduling Skype meetings, granting outlook delegations to manage meetings on behalf of a superior, education is carried out directly by IT staff.
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Mandy Cramer | TrustRadius Reviewer
January 18, 2018

Skype for Business connects you to your team!

Score 5 out of 10
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Support Headcount Required

1 - I don't personally pay for Skype for Business, but my client does in order to communicate with me. If there are issues, I can contact my client who knows the ins and outs of using the program. Overall, I haven't needed to get support however as I am a seasoned technology user and can generally figure things out on my own.
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Greg Golding | TrustRadius Reviewer
July 19, 2016

Skype for Business Review

Score 8 out of 10
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Support Headcount Required

4 - We are managed IT services organization. We support and implement skype for business for our clients, and therefore manage to support the program internally without any problems. Every technician and engineer in the organization is somone that is able to support the program. We have no problem in terms of support.
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Anonymous | TrustRadius Reviewer
March 15, 2018

Fast Efficient and Easy

Score 10 out of 10
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Support Headcount Required

Collaboration with team members, effective communication to describe solutions to technical difficulties verbally and written
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Feature Scorecard Summary

High quality audio (120)
High quality video (115)
Low bandwidth requirements (112)
Mobile support (82)
Desktop sharing (120)
Whiteboards (73)
Calendar integration (109)
Meeting initiation (116)
Integrates with social media (52)
Record meetings / events (90)
Slideshows (65)
Live chat (112)
Audience polling (52)
Q&A (46)
User authentication (84)
Participant roles & permissions (92)
Confidential attendee list (67)

About Skype for Business

Skype for Business is part of Microsoft’s 365 suite offering and provides an IP PBX for online messaging and web conferencing. It includes features such as live streaming meetings, dialing into conference calls, and the ability to make, receive, and transfer calls via a computer or mobile device. It offers a free version of its service with basic features, and a licensed version that offers its full suite of tools.

Previously, Skype for Business integrated with Skype for Business Server to provide a complete, unified communications offering. However, in 2018, Microsoft announced that Microsoft Teams would eventually replace Skype for Business.

Existing users of Skype for Business can continue to utilize its software, and it is available for download, however, Microsoft itself recommends that potential users looking to work with Skype for Business, should purchase Microsoft Teams instead. Features of Skype for Business are being incorporated into Microsoft Teams, and Microsoft Teams includes many features that Skype for Business does not. However, users of Skype for Business can still use it alongside Microsoft Teams.

Skype for Business’s key features remain, such as its support for PSTN conferencing, video and audio recording of calls, and screen and computer access tool. Its support of PSTN allows for its users to connect their conference calls using their phones. These same calls can support up to 250 users.

Skype for Business Technical Details

Operating Systems: Unspecified
Mobile Application:No