Skype for Business keeps getting better
Roger Black | TrustRadius Reviewer
September 15, 2019

Skype for Business keeps getting better

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Skype for Business (formerly Lync)

We use Skype for Business as our online meeting tool quite frequently. All meetings have a Skype invite attached to them, which includes a conference bridge. This enables outside users to dial in with an 800 number, while internal users can use their Skype client for voice/video (or call in over phone if they choose). The flexibility here is key. We also use it for desktop sharing frequently (to help demonstrate an issue, or to troubleshoot an issue). Of course, we also use for IM.
Skype (now Teams) is constantly improving. It does, however, need some integration with modern software development tools (Atlassian products, for instance). But I prefer it much more than HipChat or Mattermost. Skype is more intuitive and easier to use.
  • Online meetings.
  • Desktop sharing.
  • It needs integration with modern software development tools, even if they are open-source.
  • The desktop sharing has really made it easy to collaborate--it saves a ton of walking around the building.
If you aren't using 0365 for Skype, then the infrastructure can be intimidating and complex, depending on your needs. Hosting on 0365 is a no brainer if you are greenfield.

Do you think Skype for Business (formerly Lync) delivers good value for the price?

Yes

Are you happy with Skype for Business (formerly Lync)'s feature set?

Yes

Did Skype for Business (formerly Lync) live up to sales and marketing promises?

Yes

Did implementation of Skype for Business (formerly Lync) go as expected?

Yes

Would you buy Skype for Business (formerly Lync) again?

Yes

It is well suited for a Microsoft shop (if you are using Windows desktops. Mac Skype clients tend to lack the functionality of their peer Skype for Windows clients.

Skype for Business Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
8
Mobile support
8
Desktop sharing
10
Whiteboards
7
Calendar integration
9
Meeting initiation
10
Integrates with social media
7
Record meetings / events
8
Slideshows
8
Live chat
8
Audience polling
8
Q&A
8
User authentication
8
Participant roles & permissions
8
Confidential attendee list
8