Skype for Business Review
Georgette Mucci | TrustRadius Reviewer
September 15, 2019

Skype for Business Review

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Skype for Business (formerly Lync)

It is being used by the entire organization, both domestic and internationally.
  • It integrates with our phone system.
  • Searching and dialing outbound is very streamlined.
  • User-friendly.
  • Depending on your wifi, Skype can be difficult to log into.
  • We've seen dropped calls if the company has a rolling IPO address.
  • Positive -- it keeps everyone connected.
We're currently using Lifesize, however, I like the versatility of Skype and being able to directly set up meetings within Outlook, as well as the integration with the phone network to make outgoing calls directly within the Skype environment.
I don't believe we had ever lost connectivity.

Do you think Skype for Business (formerly Lync) delivers good value for the price?

Not sure

Are you happy with Skype for Business (formerly Lync)'s feature set?

Yes

Did Skype for Business (formerly Lync) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype for Business (formerly Lync) go as expected?

I wasn't involved with the implementation phase

Would you buy Skype for Business (formerly Lync) again?

Yes

It is well suited in all scenarios. However, the cost may not be justifiable in smaller businesses.

Skype for Business Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
6
Mobile support
4
Desktop sharing
10
Whiteboards
5
Calendar integration
10
Meeting initiation
10
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Live chat
6
Audience polling
2
Q&A
2
User authentication
5
Participant roles & permissions
5
Confidential attendee list
2