Item: Skype for Business / Lync (discontinued)
Rating: 9
Author: Glenn Last

Overall Satisfaction with Skype for Business (formerly Lync)

Use Cases and Deployment Scope

We used it for group calls all over the country and (world). We are able to review all HR /Payroll issues that may arise that need a fast resolution

Pros and Cons

Pros

Able to connect all levels of Management
we are able to hold "in house " conferences from anywhere

Cons

connection issues is number 1

Return on Investment

It has been positive since day 1, able to coordinate in a professional and timely matter

Alternatives Considered

Teams. Our company switched over to Teams in January. It is fine, works as well as Skype did.

Key Insights

Do you think Skype for Business / Lync (discontinued) delivers good value for the price?

Yes

Are you happy with Skype for Business / Lync (discontinued)'s feature set?

Yes

Did Skype for Business / Lync (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype for Business / Lync (discontinued) go as expected?

I wasn't involved with the implementation phase

Would you buy Skype for Business / Lync (discontinued) again?

Yes

Other Software Used

QuickBooks Desktop Pro, Box, Concur Travel and Expense

Likelihood to Recommend

In HR/Payroll, many times we need to discuss many variations in making some immediate decisions. Skype For Business gives us a freedom to speak about them openly and confidentially.

Skype for Business / Lync (discontinued) Feature Ratings

Comments

Please log in to join the conversation