The Hype of Skype
May 19, 2021

The Hype of Skype

Heather Hicks | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype for Business (formerly Lync)

Skype [for Business (formerly Lync)] was used in my organization for secure state employee messaging and videos calls. It addressed the need for live instant communication between employees for collaboration and discussion.

Pros

  • Skype is a great widely used platform quick message platform.
  • Office 365 Connected
  • Allows Screen Sharing

Cons

  • Connectivity issues. Frequent Freezing,
  • It seems to require a lot of bandwidth. Our computers don't have a lot of RAM.
  • Large Files take a very long time to share.
  • Quick communication
  • Reduction in travel costs
We have switched to Teams, and it does offer a lot more so I think that it was the right choice, but Skype [for Business (formerly Lync)] was a very functional tool. The main issues were the bandwidth issues. The work computers aren't particularly high in RAM or processing speed so it would lag quite a bit. It worked well and was fairly intuitive otherwise.

Do you think Skype for Business / Lync (discontinued) delivers good value for the price?

Yes

Are you happy with Skype for Business / Lync (discontinued)'s feature set?

Yes

Did Skype for Business / Lync (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype for Business / Lync (discontinued) go as expected?

I wasn't involved with the implementation phase

Would you buy Skype for Business / Lync (discontinued) again?

Yes

Microsoft Teams, Microsoft 365 (formerly Office 365)
[Skype for Business (formerly Lync) is well suited for] quick messages to ask a colleague a question, collaboration on a project, meetings, Screen Sharing, simple presentations It covers quite a lot of needed communication.

Skype for Business / Lync (discontinued) Feature Ratings

High quality audio
6
High quality video
6
Low bandwidth requirements
3
Mobile support
9
Desktop sharing
8
Whiteboards
7
Calendar integration
8
Meeting initiation
8
Integrates with social media
Not Rated
Record meetings / events
6
Slideshows
6
Live chat
8
Audience polling
Not Rated
Q&A
Not Rated
User authentication
7
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated

Comments

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