Item: Skype for Business, now part of Microsoft Teams
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Skype for Business is the only and primary tool for communication amongst team
members and with the clients. It is used for having quick chats and long meetings.
Sharing the contents while the meeting is going is an effortless and a very useful feature.
So basically it is used for communicating across an organization. Just search a name and you are right away connected to the colleague.

Pros and Cons

Meeting scheduling
Calendar integration helps in looking at schedules of team members
Screen sharing, Desktop sharing helps quickly share the work we are working on
Integration with Other market tools helps SHARE work being done on them

[I feel it] Must have feature to grab the screen shot and share right away while meeting is in progress
More stability on low bandwidth connections
An appstore to connect with market tools such as DevOps etc

Return on Investment

Quick connect with Team
Meeting initiation from anywhere with anyone
Quick turnaround
Better communication among team members
Social media connect

Alternatives Considered

Google Hangouts Meet and Zoom

Skype for Business comes as part of the entire Microsoft package and thus gives confidence over other products in a way that it is part of entire Eco-system.
Other individual tools needs organisation permission because they are not part of eco system and thus can have impact on privacy, confidentiality etc..
Integration with outlook, Calender helps quickly have a look at colleagues schedule and plan work accordingly.

Key Insights

Do you think Skype for Business, now part of Microsoft Teams delivers good value for the price?

Yes

Are you happy with Skype for Business, now part of Microsoft Teams's feature set?

Yes

Did Skype for Business, now part of Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Skype for Business, now part of Microsoft Teams go as expected?

Yes

Would you buy Skype for Business, now part of Microsoft Teams again?

Yes

Other Software Used

UiPath Document Understanding, Azure DevOps Services (formerly VSTS), Apache Subversion

Likelihood to Recommend

Skype for Business gives confidence that all business-related communications are safe and delivered to exact and intended persons.
We were looking for a conference feature for connecting with colleagues or adding additional colleagues while we are on call with one colleague. Earlier this was not possible. Skype's update helped us a lot in this.
Earlier there was no feature of sharing specific screen due to which entire desktop were shared and hence compromised privacy. But Skype update added that great feature.

Skype Now Teams.. One stop shop for all Business communications

Overall Satisfaction with Skype for Business (formerly Lync), now part of Microsoft Teams