Slack - The great communicator
March 23, 2018

Slack - The great communicator

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack is being used by our organization to help with communication both between individuals, as well as between groups. It is being used by the entire department, and can be set up between departments to help with communication as well. The business problem it addresses is communication. Information is communicated instantly, between users helping to speed up all aspects of the organization.
  • Helps the entire organization communicate
  • Helps departments communicate
  • Helps individuals communicate with one another
  • Wish you could adjust how Slack looks - how the layout is done, colors, etc. You are given a couple of options, but nothing robust.
  • Wish it was easier to clear out old messages, rather than every message you have ever sent to that area.
  • The positive impact is that business is done faster since communication is done quickly. The ROI is difficult to measure because the entire organization is affected and communication is done instantly.
Slack is nicer than Jabber because of the integrations it allows, as well as document sharing, etc. However Jabber is capable of integrating with your phones.
If your organization does not have an instant messaging tool, Slack fits in perfectly and allows users and organization(s) to communicate effectively and collaborate.

Slack Feature Ratings

Mobile Access
10
Search
10
Chat
10
Notifications
10
Discussions
10
Internal knowledgebase
10
Integrates with GoToMeeting
10
Integrates with Gmail and Google Hangouts
10
Integrates with Outlook
10
Video files
10
Audio files
10
Document collaboration
8
Access control
10
Advanced security features
8
Integrates with Google Drive
10
Device sync
10