Great communication app
Updated January 18, 2022

Great communication app

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Slack

We use Slack across the entire organization. We create various channels for different topic discussions or departmental groups. Also using for direct messaging as well. Very user friendly, allows to perform search in channels, send attachments etc. Also convenient, because there is a mobile app, so you keep getting notifications on your phone when you are away from your desk. The only flaw in my opinion, if there is a message in a channel, and you are not tagged to it, the app won't notify you. It only notifies if a message is in a private chat and you are not tagged.
  • If a message was missed, then Slack will send an email at the end of the day
  • I would like app to send notifications if there are messages in channels and a user is not tagged
  • It replaced our previously widely used GChat, since it has more features
Slack is better that GChat, as it allows for naming channels, sending attachments, performing searches etc.

Do you think Slack delivers good value for the price?

Not sure

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

I believe it would be very beneficial for small and medium sized businesses.

Slack Feature Ratings

Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Mobile Access
8
Search
9
Visual planning tools
Not Rated
Chat
9
Notifications
5
Discussions
9
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated