1. Home
  2. Collaboration Tools
  3. Slack Reviews
  4. User Review of Slack
Using Slack every day
December 30, 2021

Using Slack every day

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

I use it to communicate with the team, Slack allows me to know each time a ticket has been assigned to me, this allows answering the customers in a timely manner. We are also able to be aware if any issue is affecting us by sending notifications.
  • On time notifications.
  • Helps communication within the team.
  • Integrations are easy to create.
  • Wider the range of the type of notifications to be sent.
  • N/A
Slack has more features and makes communication easier.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

To communicate with the team, discuss issues, and find solutions. Sometimes is a little difficult to find messages.

Slack Feature Ratings

Project Management
9.3
Task Management
10
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
10
Mobile Access
10
Search
8
Visual planning tools
8
Communication
10.0
Chat
10
Notifications
10
Discussions
10
Surveys
10
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
10
Integrates with Outlook
Not Rated
File Sharing & Management
9.4
Versioning
10
Video files
9
Audio files
9
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
10
Device sync
9

Using Slack

95 - Customer Service, Sales, Success, Customer Support, HR