Slack makes me more productive with easy access to my team.
October 08, 2022

Slack makes me more productive with easy access to my team.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Being a remote-first company, we rely on a quick line of communication with our co-workers who are all around the globe. Additionally, the integrations and 'bonus' functionality (besides being a chat service) have allowed me to send videos, and files, have quick verbal chats (through their huddle feature) and even remind me about messages that were sent. I can also see when we get new submissions from a Zapier connection and create channels for focused collaboration among different departments. It's an incredibly valuable productivity service.

Pros

  • Well thought out chat service for 1:1s.
  • Allows for collaboration among bigger groups via channels.
  • Syncs well with calendars to keep you on pace and allow others to know your availability.

Cons

  • I'd like to see further ways to organize my chats. Right now, it's very linear. Maybe folders inside folders.
  • Being able to transfer any videos recorded in Slack between slack conversations without downloading and uploading. Aka, a Slack link for the video (like loom).
  • A cheat sheet of available commands (like starting a zoom chat) --I'd love to know what all my company has enabled.
  • Channels
  • Huddles
  • Slack chat reminders.
  • Adding people into the conversation with the option for them to see the previous conversations. LOVE THIS.
  • Quicker turnaround on responses.
  • Better customer experience for our customers due to easy access to team members.
More flexibility and matches our culture better. Slack has a lot of personality and customizability, which can include open channels, locked channels, slack bots, integrations, gifs, and emojis. We also are not a Microsoft shop; we are a google shop. With Google, slack integrates well with our calendars and fits in with usage. Slack was an obvious go-to for our company.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Slack is extremely appropriate for remote work or a widespread user base. I could see where this might be less useful for smaller organizations that do not collaborate with partners and have only a single location. However, with multiple locations or employees working from home, Slack provides a quick and easy way to get in touch with your colleagues during work hours.

Slack Feature Ratings

Task Management
10
Workflow Automation
10
Mobile Access
10
Search
8
Visual planning tools
7
Chat
10
Notifications
10
Discussions
10
Surveys
10
Video files
10
Audio files
10
Access control
10
Advanced security features
10
Device sync
10

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