Best in the business
October 11, 2022

Best in the business

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

The ease of using Slack is phenomenal because of its lightweight design. There are other products in the market, but this application apts for a Developer or a Person who is even working in the Computer Field. Slack helps us to connect quickly through huddles and screen presentations, with the pen option being ultimate. We also have channels where we can call out for teammates, and we use the channel as a record, just like an email. Slack is bringing new features very swiftly, and it is vivid that Slack is the go-to option for any Employer.
  • The threading option in Slack is one of the finest options and allows us to discuss a particular topic in the thread itself. By doing this, the messages about a particular topic won't be scattered.
  • Slack has a lot of Emoji that are very interactive and brings a smile to the face and I personally love it.
  • We can integrate slack with Jira, Calendars, etc., which is required for any employee working in the IT field.
  • I don't know why Slack doesn't allow us to add people in the huddle where it is started by someone else. That feature should be added soon.
  • I don't believe Slack requires any improvements, as the application already sits on the top. Anyways, there is room to improve and make the UI more user-friendly.
  • The huddle option is nice in 1-1 calls, but the huddles in the channels should pop a prompt for confirmation because we might accidentally start a huddle in channels.
  • Slack is unique and has engaging features like emojis, channels, huddles and status updates, etc.
  • The public and private channels are also great features, and Slack also helps in handling chats with employees, clients effectively, etc.
  • Slack has reminders and notification options which makes day-to-day activities easier.
  • All in all, I can say with Slack, business grows as collaboration is made easier with this tool
  • The no. of users of Slack is growing day by day because of its user-friendly options. Though I am not a business person, the growing no of users shows that Slack had a positive ROI for businesses.
Slack's unique stand-out features and engaging options make us lean toward the tool, leaving all other tools in the same field. Slack is good at bringing features that are absolutely necessary to the majority of users. Slack lacks some features like scheduled meet for teams, and they should bring the option.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Slack is very quick because the application seems lightweight, and this is very important for any application. The chat option also has various features wherein we can embed code in a separate box. We can simply record voice or videos when it is required, and sometimes life becomes easy with these kinds of options. If possible, Slack should add scheduled calls or meets, which is a requirement for the current conditions as WFH is going on.

Slack Feature Ratings

Task Management
9
Scheduling
8
Workflow Automation
10
Mobile Access
10
Search
10
Visual planning tools
9
Chat
10
Notifications
10
Discussions
10
Surveys
8
Internal knowledgebase
9
Integrates with GoToMeeting
9
Integrates with Gmail and Google Hangouts
8
Integrates with Outlook
9
Versioning
9
Video files
9
Audio files
10
Document collaboration
10
Access control
8
Advanced security features
9
Integrates with Google Drive
8
Device sync
9