Item: Slack
Rating: 9
Author: Meet Dhruv

Use Cases and Deployment Scope

I use slack for communication with my teammates as well as to notify team about the website down alert triggered through datadog and alert via slack channel. The notification system is very good according to me as in it automatic mutes the notification during sleep hours so it maintains the work life balance.

Pros and Cons

Integration with 3rd party apps
Send Files
Chat

User interface can be improved
Search Functionality within chat
Video buffering issue

Return on Investment

Integration of Datadog via Slack
Channel
Document sharing

Alternatives Considered

Microsoft Teams

Slack is systematically organizing channel for different groups and also notification of slack is very good compared to Microsoft Teams as in if you use same slack login with mobile as well as computer you get notified over both in slack while i was facing the problem in teams wherein i used to get notified in either of one.

Key Insights

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Other Software Used

GitHub, GitLab, Microsoft Teams

Likelihood to Recommend

Slack is mainly used for communication with team. We have a situation where in half team works from office where half of them works from remote location there slack comes in to picture which brings the team work together and maintain in same page. Also we integrate slack with data dog a monitoring tool that triggers a notification via slack and inform us if any site down alert triggers.

Slack: Communication and integration made Easy!

Overall Satisfaction with Slack