Slack is best in class and second to none
June 10, 2024
Slack is best in class and second to none
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Slack
We use Slack chat for P2P communications within our company, channels for specific projects/teams. We also have several integrations that send notifications to Slack for our benefit, such as when a customer completes a form or when we have a new customer to onboard. Slack allows us to have a single point of communication for our whole company.
Pros
- Chat - at this point I can’t think of a single additional feature needed for the basic chat function. They have nailed it.
- Integrations - many services and applications can be integrated into Slack to simplify communications and notifications
- Channels - channels allow us to keep conversations focused
Cons
- I really don’t have any, Slack is an exceptional tool
- It’s difficult to think of how we would run our org without Slack. It allows our fully remote team to be in near-constant contact. I can’t really quantify this.
- The instant notifications from other services or apps is invaluable and allows us to not miss anything across our tech stack
Slack is best in class by a large margin. We are aware of offerings by Microsoft and Google but it’s not even worth looking into considering that Slack is a dedicated product that has slowly been improved and refined within a specific scope whereas the other offerings tie into an entire suite of services and is therefore diluted.
Do you think Slack delivers good value for the price?
Yes
Are you happy with Slack's feature set?
Yes
Did Slack live up to sales and marketing promises?
Yes
Did implementation of Slack go as expected?
Yes
Would you buy Slack again?
Yes
Comments
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