Item: Slack
Rating: 10
Author: Verified User

Overall Satisfaction with Slack

Use Cases and Deployment Scope

Our team is completely remote and we use Slack to communicate. We use Huddles to have video conversations and screen share across teams to help diagnose issues and hold meetings. We use their integrations to receive notifications when things aren't running or when something new comes in so we're on top of it.

Pros and Cons

Pros

Huddles: You can have up to 15 team members on a huddle so it's easy to hold department meetings.
Integrations: There are a ton of different apps you can integrate with.

Return on Investment

We were able to get rid of our office space thanks to programs like Slack, which saves us $6000/month
The time it's saved us with our internal communications is immense.

Usability

It's very easy to use and straightforward. Once your database is set up, there aren't many buttons you need to click or be aware of. Using Threads is useful because you can keep all of your direct conversations together. The mobile app works great as well.

Alternatives Considered

Honestly, we did some research and Slack was the one rated the best so we tried that first. We haven't gone back from it.

Key Insights

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Other Software Used

Intercom, Trello, Notion

Likelihood to Recommend

Slack is well suited for any teams that are either fully remote or hybrid. It's like having a virtual office that everyone can communicate in. It's perfect for sending out memos, getting surveys, and chatting.

Slack Feature Ratings

Comments

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Slack is the best in the business