Great tool for Team and Client collaborations
September 26, 2024

Great tool for Team and Client collaborations

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We use Slack for project management and client communication. It is solving the problem of effectively managing multiple projects and clients in a single tool. We create multiple channels that help us work effectively and I believe that is the best part about Slack where we are able to create channels to make sure that evey type of communication has its own space for it.

Pros

  • Channel Creation
  • Communication options
  • Project Management Tools

Cons

  • Better UI/UX experience
  • AI experience
  • More tools
  • Good ROI simply because we are using it for client communication and good clients are always comfortable with Slack.
Because it has a good direction and has been upgrading itself for a while. They have not kept it at a stagnant point and left it there. It keeps coming in with new things that are helpful.
Slack is a little better as compared to teams because of the flexibility and operational stability. Teams keep coming in with problems and bugs in it even after being a Microsoft product. Though it comes with a huge variety of sub products. But Slack is dedicated towards communications and collaborations which is well suited on Slack rather than Teams.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Considering it is a communication and team management tool, it is best suited for organisations that want to either have a tool dedicated towards managing internal affairs of a company. Or organizations that have regular involvement of outside teams or people like projects in an IT company. I have worked in both types of organizations where we have used Slack.

Slack Feature Ratings

Task Management
8
Scheduling
7
Mobile Access
10
Search
7
Chat
9
Notifications
9
Discussions
9
Surveys
8
Video files
9
Audio files
9
Document collaboration
8
Access control
7
Advanced security features
8
Device sync
9

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