Slack Simplifying Product Teams Communication and Collaboration
April 09, 2025

Slack Simplifying Product Teams Communication and Collaboration

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Our main communication tool is Slack, where we group conversations into channels specifically for each product. This framework minimises superfluous noise, guarantees that pertinent team members have access to product-specific information, and helps to keep discussions on topic. By grouping conversations into channels tailored to a particular product, Slack facilitates centralisation of communication, collaboration, transparency, and expedited decision-making. The scope of our use case for Slack is focused on product-specific communication and collaboration.

Pros

  • Centralized communication is better
  • We love quick huddles
  • Use use workflows that automate our daily tasks

Cons

  • Despite Slack's extensive search, the results can be confusing.
  • Slack does not enable refined formatting, however it does support basic formatting (bold, italics, lists).
  • Using metadata tagging could enhance file search.
  • We added Slack to our customer care notifications in order to handle issues and enhance product reliability.
  • Supports async work and improving work-life balance.
  • Teams may duplicate work or lose context due to a lack of long-term knowledge retention, which lowers productivity.
Our primary notification channel is Slack. Slack workflows are what we utilise to automate our daily tasks. and eliminate lengthy team meetings by using huddles that are often too brief.
Slack: It's easy to strike up a chat right away with one-click calls or huddles. By simply pressing the call button, both users are involved without the need to arrange a meeting. Microsoft Teams: With calendar invites, time slot choices, and numerous confirmation processes, scheduling even a basic one-on-one meeting can feel laborious.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

I wasn't involved with the implementation phase

Would you buy Slack again?

Yes

Teamwork: Arranges conversations in channels tailored to a certain product. Fast Decision-Making: Facilitates rapid, casual team communication. Remote Work: Facilitates real-time huddles. Sensitive Conversations: Unsuitable for HR or private subjects. Project management: Does not have comprehensive planning tools such as Asana or Jira. Formal Communication: Unsuitable for documentation involving clients

Slack Feature Ratings

Project Management
4.8
Task Management
7
Scheduling
1
Workflow Automation
9
Mobile Access
8
Search
3
Visual planning tools
1
Communication
6.8
Chat
8
Notifications
7
Discussions
9
Surveys
5
Internal knowledgebase
5
File Sharing & Management
3.9
Versioning
2
Video files
2
Audio files
2
Document collaboration
7
Access control
2
Advanced security features
5
Device sync
7

Comments

More Reviews of Slack

  1. Home
  2. Collaboration Tools
  3. Slack Reviews
  4. User Review of Slack