Why you should give Slack a try
April 11, 2025

Why you should give Slack a try

Carl Grant-Acquah | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack is used to communicate with team members. The problem lies in getting a unified platform where all team members can share progress, get answers, alert others of an issue, or a new situation or client, and as a low-key platform to ensure remote team members are online and available for work. My use case is a consolidated platform where all business-related communications take place.

Pros

  • Channels, creating specialized rooms for specific topics
  • Integrations, connecting with apps like Trello for task management
  • Voice, the ability to communicate through voice known as Huddles

Cons

  • Not able to see files and conversations older than 90 days on the free plan
  • A more intuitive UI to eliminate learning curve and hurdles
  • Limit the number of user or channels on the free plan instead of not being able to view information older than 90 days
  • Better communication with team members
  • Better file sharing with team members
  • Having the right information to the right team members on time
For what it's meant for, helping team members connect and communicate with each other, it does a great job at that. Easy to connect and set up different team members with different levels of access to different types of information needed by each specific team. Having a unified or a general channel that can be used for announcements or news is also helpful.
Trello is a task management tool platform that best complements Slack. Even though you can tag different team members to boards or specific tasks, Slack provides a more robust platform to communicate and share files, ideas, or issues about a task. And can be used as a general board to share the progress of a project to members not assigned to Trello boards.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Trello, Notion
Having a private business messaging platform is the key takeaway here. For small businesses wanting to have a personal and personalized messaging platform that can handle all aspects and departments for the business is advisable. It's crucial to know which team member can have access to certain information and which department cannot. Likewise, a group or channel where all team members can share information or make a general announcement is also needed for growth and information dissemination.

Slack Feature Ratings

Project Management
9.0
Mobile Access
9
Communication
9.7
Chat
10
Notifications
9
Discussions
10
File Sharing & Management
8.7
Video files
10
Audio files
10
Document collaboration
8
Access control
8
Advanced security features
8
Device sync
8

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