Slack the specialized business challenge to get a better communication with my team
October 16, 2025

Slack the specialized business challenge to get a better communication with my team

Rafael Florez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We use Slack to get an specialized communication channel where our team gets just work messages instead of receiving them with the personal chats. This help us to separate personal live from work life.

Pros

  • Specialized channel
  • Omnichannel functions

Cons

  • Having free functions with unlimited messages. They should block other functions, such as calls, videocalls, but not messages
  • 100% of our employees don't receive annoying work messages on labour and no labour days
Because functions, apps, and omnichannel functions work perfectly
Because WhatsApp Business requires an specialized number and extra costs to work while Slack doesn't

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

No

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

I like Slack' stability, functions and look and feel.

Slack Feature Ratings

Mobile Access
10
Search
7
Chat
8
Notifications
10
Discussions
8
Internal knowledgebase
7
Video files
10
Audio files
10
Device sync
10

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