User-friendly Program
February 20, 2016
User-friendly Program
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Smartsheet
We use smartsheet for big projects/accounts. It is very helpful for defining timelines and managing our client's expectations. We manufacture abroad at times, and this can add significant time to our lead-time. Smartsheet organizes all of our timelines/deadlines, and compiles data coherently for our team, so we can present confidentially to our clients.
- The program allows users to upload briefs. This helps our team stay organized.
- The program generates a Gantt chart for us, and gives the user access to symbols that are understood across all business platforms.
- Intuitive program - very user friendly for all ages - able to customize the fields.
- I've had great experiences with it. I know that other colleagues use other programs for their businesses. I'm not sure how their program strengths compare to Smartsheet.
- Sometimes I wish it wasn't an online program, but rather something that you download onto a computer.
- When I was first testing out the program, I had a file. I wasn't sure if I wanted to keep the program so I cancelled it. A little time later, I re-subscribed, but my documents were erased. This was very disappointing. I contacted customer service, but they could not help me. This is another reason why I wished it was not an online program.
- I'm not sure, but It has made our company more organized and confident when presenting to our clients.
We haven't used anything else because smartsheet is very user friendly.