Item: Smartsheet
Rating: 9
Author: Mike Bochantin

Overall Satisfaction with Smartsheet

Use Cases and Deployment Scope

Smartsheet is one of the primary tools our IT project managers use to manage work timelines, dependencies and resource reporting. It is mainly a tool used in our IT division. Though it is a tool used by our project managers, it is used to track other smaller work efforts and to collaborate with others involved. It is also easy to access since it is an app on Google.

Pros and Cons

Pros

Easy collaboration without having to have a program installed on your machine.
I like the ability to export gantt charts to a variety of output formats (excel, pdf, .png, XML, Google Sheets)
Comments and attachments are easy to attach and access.
Very easy to switch views from Gantt to Card (Kanban) to Grid to Calendar view.

Cons

Would be nice to have a burn down chart to track remaining tasks and forecast over/under progress.
It really does most things pretty well.

Return on Investment

It allows for for ease and efficient method of collaboration and keeps everyone in the loop. This is a big positive and avoids costly mistakes and unnecessary rework.

Other Software Used

Google Drive, Snagit

Likelihood to Recommend

I track several projects at a time and I like the ability to have different tabs open, one with each project. Switching between them on the fly is a plus for me. Usability and accessibility is easy and straight forward. I think the collaboration feature is especially helpful in sharing status real time as well as housing documentation for ease of reference by the team.

Smartsheet Feature Ratings

Comments

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Smartsheet is a smart choice