Smartsheet is a good tool compared to JIRA, MS Project, Excel and Google Sheet
June 04, 2019

Smartsheet is a good tool compared to JIRA, MS Project, Excel and Google Sheet

(MIKE) XIANG LING CHEN | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartsheet

  • Project coordination for users without a license
  • No project management tool in the Google platform
  • Provides a project dashboard for leadership
  • Provides easy reporting for JIRA with its Connector
  • Best easy project management tool with online collaboration, even without a license.
  • Good and easy dashboard for a project combining different info across platforms like Smartsheet, JIRA, ServiceNow, Google docu, etc.
  • A good tool to do JIRA data mass updating with its Connector.
  • MS Project/Excel similar cloud-based software, part Excel, part database to enable small biz processes without implementing an ERP like SAP or Oracle to keep data consistent.
  • Gantt chart view should be able to adjust the view, not only the by day, just like MS Project.
  • The license fee is too high comparing to MS Project.
  • Training with details for its JIRA Connector is not good enough.
  • Buying a license for a project manager is OK but it is not for normal users since it's more expensive than MS Project
  • It's a good project management tool for Google users since there is no similar tool there.
  • As it's part Excel and part a database to enable small biz processes, the user has to understand something basic of database tables.
  • MS Project: Desktop standalone mostly, no online collaboration with other users, other functions are great.
  • IRA: Too complicated with too many options and functions with apps, not easy to have a whole picture of projects. It's too difficult of a web UI to enter or update data for a big project from screen to screen, training is not good enough.
  • MS Excel: Similar to MS Project, no project management functions, no online collaboration with other users.
  • Google Sheet: No project management functions, like Gantt chart, milestones timeline, etc.
Good ones: The dashboard, JIRA Connector, and collaboration with users without a license. Ones to be improved: Gantt chart view should be adjustable, and the performance of its JIRA Connector should be improved.

Smartsheet Feature Ratings

Task Management
Resource Management
Gantt Charts
Workflow Automation
Team Collaboration
Support for Agile Methodology
Support for Waterfall Methodology
Document Management
Email integration
Mobile Access
Timesheet Tracking
Change request and Case Management
Budget and Expense Management
Project & financial reporting
Integration with accounting software