Smartsheet is a good tool compared to JIRA, MS Project, Excel and Google Sheet
June 04, 2019

Smartsheet is a good tool compared to JIRA, MS Project, Excel and Google Sheet

(MIKE) XIANG LING CHEN | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartsheet

  • Project coordination for users without a license
  • No project management tool in the Google platform
  • Provides a project dashboard for leadership
  • Provides easy reporting for JIRA with its Connector
  • Best easy project management tool with online collaboration, even without a license.
  • Good and easy dashboard for a project combining different info across platforms like Smartsheet, JIRA, ServiceNow, Google docu, etc.
  • A good tool to do JIRA data mass updating with its Connector.
  • MS Project/Excel similar cloud-based software, part Excel, part database to enable small biz processes without implementing an ERP like SAP or Oracle to keep data consistent.
  • Gantt chart view should be able to adjust the view, not only the by day, just like MS Project.
  • The license fee is too high comparing to MS Project.
  • Training with details for its JIRA Connector is not good enough.
  • Buying a license for a project manager is OK but it is not for normal users since it's more expensive than MS Project
  • It's a good project management tool for Google users since there is no similar tool there.
  • As it's part Excel and part a database to enable small biz processes, the user has to understand something basic of database tables.
  • MS Project: Desktop standalone mostly, no online collaboration with other users, other functions are great.
  • IRA: Too complicated with too many options and functions with apps, not easy to have a whole picture of projects. It's too difficult of a web UI to enter or update data for a big project from screen to screen, training is not good enough.
  • MS Excel: Similar to MS Project, no project management functions, no online collaboration with other users.
  • Google Sheet: No project management functions, like Gantt chart, milestones timeline, etc.
Good ones: The dashboard, JIRA Connector, and collaboration with users without a license. Ones to be improved: Gantt chart view should be adjustable, and the performance of its JIRA Connector should be improved.

Smartsheet Feature Ratings

Task Management
9
Resource Management
7
Gantt Charts
6
Scheduling
7
Workflow Automation
8
Team Collaboration
8
Support for Agile Methodology
8
Support for Waterfall Methodology
8
Document Management
7
Email integration
8
Mobile Access
8
Timesheet Tracking
8
Change request and Case Management
8
Budget and Expense Management
8
Quotes/estimates
7
Invoicing
7
Project & financial reporting
8
Integration with accounting software
6