Smartsheet: Good at doing the simple things but not for advanced control
May 21, 2021

Smartsheet: Good at doing the simple things but not for advanced control

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartsheet

We use Smartsheet primarily for creating full project schedules and Gantt charts. We also create project status summaries, key milestone summaries and are looking into the full project management capabilities of it. It is being used for a particular client only at this time but may be useful in broader applications across our studio, and even our company. So far, Smartsheet has been very useful at communicating the full project schedule and breaking down the process into smaller steps, and identifying not only the critical path for the projects but also the interrelationship between tasks. This capability allows us to get on the same page as our client while also maintaining accountability on our end to hit our milestones.
  • Easily creates table schedules with preset column types for different types of information.
  • Generates a Gantt chart from tables with little complication.
  • Exports a clean looking PDF for client presentation and deliverable.
  • Allows filtering of information for easy focusing on certain parameters.
  • Formatting of reports to show Gantts is limited
  • Editing of tables and joining of cells to present data is not always possible.
  • Buttons/options on top, right, left, in pop ups is not always intuitive or user friendly.
  • Preset column types.
  • Ease to create project schedules.
  • Ease to generate a project Gantt report.
  • Not expensive to buy unless buying a lot of licenses.
  • Not much to-date.
  • Hoping that our client will continue to use and use us as their consultant.
  • Intending to build further trust and business based of of helping with Smartsheet.
Other software's are more geared towards the construction process while Smartsheet is more geared to generic Project Management, no specific to the construction industry. We are using Smartsheet to communicate with our client and not to manage construction so from that standpoint it has worked well however I would likely not use Smartsheet over Procore or Newforma for our in-house management of projects.

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Newforma Project Center, Procore, Microsoft 365 (formerly Office 365)
Smartsheet is great for: Project schedule management such as creating Gantts with a breakdown of tasks, understanding processes with many steps complexities and interdependencies and creating simple reports

Smartsheet may not be the best suited if you: want similar control and advanced capabilities such as Excel offers, want ultimate control over editing reports and output of information, all users to be licensed, and full ability to create sheets from nothing.

Smartsheet Feature Ratings

Task Management
Resource Management
Gantt Charts
Workflow Automation
Team Collaboration
Support for Agile Methodology
Support for Waterfall Methodology
Document Management
Email integration
Mobile Access
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Not Rated
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated