Great product for any company that have an IT infrastructure!
Tuan Le | TrustRadius Reviewer
October 12, 2018

Great product for any company that have an IT infrastructure!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SolarWinds Network Performance Monitor

Solarwinds NPM in combination with NTA, NCM, and VNQM gives us an integrated intelligent data correlation for smart M&C. It helps to isolate non-performing links or track traffic shift in medium size network. The alerting and reporting functions are robust. The SDK/API allows us to combine other tools for a complete monitoring solution at the network and application layers.
  • NPM-friendly GUI with robust out of the box SNMP statistics collection.
  • NCM Router Configurations Management.
  • Netflow - long data retention periods.
  • SolarWinds is too dependent on the Microsoft operating system. Patches and updates easily breaks the SolarWinds application. Appliance based model may work better.
  • Upgrades are painful and becomes almost a 24 hour marathon in our large scale installation.
  • Support time for high urgent severity crash is slow. It seems like it's more dependent of when we call in as oppose to what the actual severity level of the ticket opened is.
NetPath is a terrible tool. We supplement and use ThousandEyes cloud service. Suggest merging or acquiring ThousandEyes!
The firewalling deep analysis have helped a great deal!
Pre-defined alerts are great! It helps us from re-inventing the wheels.
  • Quick SLA to issue identification.
We like the commercial support aspect of SolarWinds. We like the flexibility SolarWinds provide with its product that are similar to open source. Direct access to the database is terrific and SolarWinds have thorough technical documentations.
Solarwinds is great for network monitoring.

SolarWinds NPM Feature Ratings

Automated network device discovery
Network monitoring
Baseline threshold calculation
Network capacity planning
Customizable reports
Wireless infrastructure monitoring
Hardware health monitoring