Need a tool to manage the health of your website? SolarWinds Pingdom is the one!
Updated July 19, 2020

Need a tool to manage the health of your website? SolarWinds Pingdom is the one!

Sanjit Mandal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

Starter

Overall Satisfaction with SolarWinds Pingdom

To maintain the health of websites, it is essential to continuously monitor them. If you work with clients and they have a transactional site, like BigCommerce or Shopify, you want to know when it does down immediately. The tool also provides feedback to check the website speed, and dig deep with results that are actionable.
  • Website Uptime
  • Website Speed
  • Details
  • More colors in their interface :)
  • Maybe a white-label option for consultants
  • Understanding the holdups on sites that are transnational, how to make the checkout process faster.
  • If the site is always up, more sales. If it goes down, you are notified and you can fix it fast, or it's lost sales.
The detailed reporting and website uptime monitoring is something other tools don't provide. You don't want to get a call from a client or customer that your site is down, or lose sales if it brings in sales to you.
You get recommendations on how to enhance the page performance, breakdown of content type for the page, requests by domain, file requests, everything
They have a chatbot and if you need someone, they will come online or you can leave a message and they will email you back. They also have a great help support section anyone can go in and type their question to get quick answers. The support section is very comprehensive with many answers are your fingertips.

Do you think SolarWinds Pingdom delivers good value for the price?

Yes

Are you happy with SolarWinds Pingdom's feature set?

Yes

Did SolarWinds Pingdom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SolarWinds Pingdom go as expected?

I wasn't involved with the implementation phase

Would you buy SolarWinds Pingdom again?

Yes

The page speed report details is great. You can dig into the filmstrip and timeline and see the breakdown of the visuals of the load and how the browsers read the lines of code. If you work with a team you can add other users and you can also email the report to others.

SolarWinds Pingdom Feature Ratings

Using SolarWinds Pingdom

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Easy of use
  • Layout of results, very easy on the eyes and detailed
When sifting through various website speed testing sites, this one is very easy to use. Very visual to share with others without them getting overwhelmed, it shows the main points to focus on, time delays at the exact location of load on the website. To help show someone how a site is performing this is hands down one of the easiest to use and share.