SolarWinds RMM- Best MSP choice!
October 09, 2019

SolarWinds RMM- Best MSP choice!

Kyle Forward | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SolarWinds Remote Monitoring & Management

We are an MSP with a client base of over 4000 total endpoints. We use SolarWinds N-Central RMM to monitor and manage these endpoints. We use the custom alerting and notifications to generate actionable tickets for everything from basic connectivity to in-depth Exchange, SQL, and server monitoring. Without this tool, we would be left at a tremendous disadvantage.
  • Out of the box agent monitoring
  • Custom alert profiles
  • Modular automation builder
  • Extensive automation capabilities
  • SNMP monitoring requires more involvement and can take time to configure
  • Nested alert profiles are not yet available
  • Some automation can display an error even though the policy ran to completion
  • Cost per endpoint is reasonable.
  • We can accomplish more with less staff.
  • Overall great MSP solution.
SolarWinds offers more customization out of the box and allows us to build the monitoring environment to the specifications we require. We are not locked into a specific tool set with no customization options.
SolarWinds N-Central Remote Monitoring & Management is the perfect tool for MSPs that manage their own NOC with complete customization capabilities.

N-able N-sight RMM Feature Ratings

Remote monitoring
Network device monitoring
Patch Management
Policy-based automation