Great Support
March 03, 2022
Great Support
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Spiff
We use Spiff to manage our commission calculations and payments.
- Excellent Customer Support
- Highlight Customizable Solution
- Salesforce compatibility
- End User and Admin reporting could user improvement
- We were using spreadsheets, which were becoming unwieldy as we scaled. Spiff helped get all of this in one place and automate much of the math.
- End users have complained that reporting is somewhat unclear.
No, people tend to just ask questions regardless.
I liked the level of service spiff provided, as well as the option to not use a spreadsheet oriented interface. QuotaPath and captivate were both reasonably compelling. Xactly seemed terrible for SMB companies, their pitch was basically that you could buy a base model and they'd try and upsell you all the time.
Do you think Spiff delivers good value for the price?
Yes
Are you happy with Spiff's feature set?
Yes
Did Spiff live up to sales and marketing promises?
Yes
Did implementation of Spiff go as expected?
Yes
Would you buy Spiff again?
Yes