SDR - Wish I knew had to use Spiff sooner!
January 23, 2022

SDR - Wish I knew had to use Spiff sooner!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spiff

I use Spiff to track my commission metrics. When I first started at my company, I had time tracking how much I was going to make each commission check and it would make budgeting difficult. Once I learned how to access Spiff it was extremely easy to see what I was making each month, if I was on track and I could easily compare it to previous months which I really liked.
  • Very user friendly
  • Tracks my performance
  • Can track previous months commission
  • An extension where I could easily pull up my dashboard
  • Notifications to tell me when I would be receiving my commission
  • Learning tutorials
  • Decreased commissions processing time
  • Increased transparency into compensation
  • Improved sales rep productivity
It was so easy to use! But again I would recommend having some sort of course so a new Sales Development Representative like myself would know how to use the platform. I think I missed out a lot only knowing how to use Spiff 7-to 8 months into my role. My manager would have been able to send something out to all of us to review quickly to make sure we were aware of how to use and access Spiff.
I didn't use anything besides the dashboard. Is there a way to learn more about the products? Is there a way my managers would be notified about certain product releases? What about the ability for sales representatives to learn more about products that could help them use the tool better.

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For our sales organization, Spiff was perfect. As per my previous response, I had no idea how to access Spiff through our Okta so I went months wondering what my commission was going to be. I was too nervous to ask my manager as well what my status was. If I knew how to access my account sooner it would have put a lot to ease.

Spiff Feature Ratings

Sales compensation plan creation
Complex sales crediting
Sales compensation process automation
Incentive auditing/regulation compliance
Sales compensation dashboards & forecasting
Incentive modeling
Agile incentive strategy
ICM mobile visibility