Item: Spiff
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

I use Spiff to track my commission metrics. When I first started at my company, I had time tracking how much I was going to make each commission check and it would make budgeting difficult. Once I learned how to access Spiff it was extremely easy to see what I was making each month, if I was on track and I could easily compare it to previous months which I really liked.

Pros and Cons

Very user friendly
Tracks my performance
Can track previous months commission

An extension where I could easily pull up my dashboard
Notifications to tell me when I would be receiving my commission
Learning tutorials

Return on Investment

Decreased commissions processing time
Increased transparency into compensation
Improved sales rep productivity

Usability

It was so easy to use! But again I would recommend having some sort of course so a new Sales Development Representative like myself would know how to use the platform. I think I missed out a lot only knowing how to use Spiff 7-to 8 months into my role. My manager would have been able to send something out to all of us to review quickly to make sure we were aware of how to use and access Spiff.

Alternatives Considered

ADLINK Edge Machine Vision AI Software

I didn't use anything besides the dashboard. Is there a way to learn more about the products? Is there a way my managers would be notified about certain product releases? What about the ability for sales representatives to learn more about products that could help them use the tool better.

Key Insights

Do you think Spiff delivers good value for the price?

Yes

Are you happy with Spiff's feature set?

Yes

Did Spiff live up to sales and marketing promises?

Yes

Did implementation of Spiff go as expected?

Yes

Would you buy Spiff again?

Yes

Other Software Used

Gong.io, Vidyard

Likelihood to Recommend

For our sales organization, Spiff was perfect. As per my previous response, I had no idea how to access Spiff through our Okta so I went months wondering what my commission was going to be. I was too nervous to ask my manager as well what my status was. If I knew how to access my account sooner it would have put a lot to ease.

SDR - Wish I knew had to use Spiff sooner!

Overall Satisfaction with Spiff