Splashtop is great! | TrustRadius

Overall Satisfaction with Splashtop

Use Cases and Deployment Scope

We use the remote tool (STB) for the home office.
The support tool (SOS) is used by the administrator to be able to connect in case of problems.

Pros and Cons

Pros

Finally a support tool (SOS) that works well with admin login
Simple to use and understand for user and admin
Quick and professional support/service

Cons

some problems with high screen resolutions

Return on Investment

Satisfied users mean more engagement.
Cheaper and better than known alternatives. Economic profit.

Support Rating

10

Very simple and easy. Friendly and professional support.

Splashtop Security

The selection options of security functions is very good. It was and is a plus that a 2FA, MFA is possible.

Onboarding with Splashtop

Onboarding was pretty easy. The users also quickly got to grips with the software and no longer want to do without it.

Products Replaced

No

Key Insights

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Likelihood to Recommend

Splashtop is a great tool to connect your computer at home with your computer at work

Comments

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Fady Awada
(Vendor Representative) commented 2 years ago
We greatly appreciate your review of Splashtop's STB and SOS tools. It's wonderful to hear that they have been valuable additions to your home office and support scenarios. We're pleased that you find our SOS effective and user-friendly, and we'll continue to work on improving compatibility with various screen resolutions to ensure a seamless experience for all users. Thank you for your trust in Splashtop!