Get your faith in remote desktops refreshed with Splashtop!
Updated March 27, 2020

Get your faith in remote desktops refreshed with Splashtop!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Access

Overall Satisfaction with Splashtop Enterprise

We have remote desktops set up all around the world to control our products at tests and customer sites. Most of the operations can be handled remotely, so we use Splashtop to log into different computers to monitor the status of the products and the tests we are running on them. This is used by our manufacturing, engineering, and field service teams.
  • Secure set-up.
  • Simple UI.
  • Fast connections.
  • Ability to customize list of computers.
  • More straightforward file transfer.
  • Splashtop has saved us so much time engineering time that was being spent troubleshooting connection issues.
  • Kaseya Virtual System Administrator (VSA)
Splashtop has beaten Kaseya in every metric I care about. I constantly struggled with Kaseya's complicated UI filled with lots of buttons and consistently bad connections. Once we switched to Splashtop, all of my frustrations disappeared. It is easy to train a new user on Splashtop since the set-up is quick and easy and the UI is so straightforward. I have not yet had any connection issues.

Do you think Splashtop delivers good value for the price?


Are you happy with Splashtop's feature set?


Did Splashtop live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Splashtop go as expected?

I wasn't involved with the implementation phase

Would you buy Splashtop again?


Kaseya AuthAnvil, Kaseya Virtual System Administrator (VSA), Wrike
If logging into remote desktops is an important part of your business, Splashtop has been my favorite product to meet that need so far! Some other products I have used constantly had connection issues, but I have yet to have any issues with Splashtop. It is a very straightforward list of all your available computer names, and then you click Connect! If you want to have a more "spreadsheet" type of view with more information about computers, Splashtop doesn't have that capability. It is a very comfortably spaced UI, which makes it less information-dense.

Splashtop Feature Ratings

Screen sharing
File transfer
Instant message
Not Rated
Access to sleeping/powered-off computers
Over-the-Internet remote session
Initiate remote control from mobile
Not Rated
Centralized management dashboard
Session record
Not Rated
Multi-platform remote control
Not Rated

Splashtop Enterprise Support

I haven't had to use customer support for Splashtop yet, so I'd say they are doing a great job at supporting their customers!