Splashtop is hands down the best remote access solution!
May 16, 2022
Splashtop Enterprise is used for remote access and remote support of our company's computers. It works extremely well for both Mac and PC …
Splashtop
Top Rated
Splashtop
Starting at $5 per month
View PricingOverview
Recent Reviews
Reviewer Sentiment
N/A
Positive ()
N/A
Negative ()
Awards
Popular Features
View all 12 featuresScreen sharing (37)
9.4
94%
Over-the-Internet remote session (42)
9.4
94%
File transfer (39)
8.7
87%
Multi-platform remote control (33)
8.1
81%
Reviewer Pros & Cons
View all pros & consVideo Reviews
Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Splashtop, and make your voice heard!
Pricing
View all pricingBusiness Access
$5.00
Cloud
per month
SOS
$17.00
Cloud
per month
SOS+10
$19.00
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.splashtop.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Features Scorecard
Remote Administration
8.1
81%
Product Details
What is Splashtop?
Splashtop is a remote support software solution for IT, support teams, and help desks that enables users to securely connect on-demand to users’ computers and mobile devices with a simple session code or with unattended anytime access.
There are four packages to choose from – Splashtop Business Access, Splashtop SOS, Splashtop Remote Support, and Splashtop Enterprise.
Splashtop Enterprise features include
- On-demand support access to Windows, Mac, iOS, and Android
- Unattended anytime access to Windows, Mac, and Linux computers in SOS+10 and Unlimited
- Screen sharing for collaboration
- Remotely view iOS screens in real-time
- File transfer
- Remote reboot and reconnect
- Chat
- User management
- Custom branding
- Integration with PSA tools
- Licensed per technician
Splashtop Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Multi-platform remote control
Splashtop Screenshots
Splashtop Video
Splashtop SOS Demo
Splashtop Integrations
- Freshdesk
- Freshservice
- Jira Service Management (Jira Service Desk)
- Bitdefender GravityZone
- Autotask
- Servicenow
- Zendesk
Splashtop Competitors
Splashtop Technical Details
| Deployment Types | On-premise, SaaS |
|---|---|
| Operating Systems | Windows, Linux, Mac, Chrome OS |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | English, Spanish, German, Japanese, French, Portuguese, Italian, Chinese (Simplified) |
Comparisons
View all alternatives
Frequently Asked Questions
What are Splashtop's top competitors?
What is Splashtop's best feature?
Reviewers rate Remote management of servers & workstations highest, with a score of 9.6.
Who uses Splashtop?
The most common users of Splashtop are from Small Businesses (1-50 employees) and the Information Technology & Services industry.
Reviews and Ratings
(492)
Reviews
(1-25 of 44)- Popular Filters
Companies can't remove reviews or game the system. Here's why
May 10, 2022
It just works, unlike its competition
Prior to Splashtop, I was a big advocate of using LogMeIn's product. However, LogMeIn's products have been unaffordable since the merger with Citrix. In my experience and evaluation, TeamViewer's line of products has been difficult to use even on a good day. My evaluations never went far enough to engage in pricing discussions. Splashtop Remote Support is just something that has fit my needs exactly, and in a recent conversation with the CEO, I was impressed at how much his vision aligned with what I was looking for from his company.
February 14, 2022
Splashtop SOS is the answer for all your remote help issues
Splashtop Business Enterprise is actually easier to implement and get it up and running, all users have to do is download the standard or personalize file and run it, then share the code with you and you are all set to go, i like it because you can even do it from your phone if necessary
February 14, 2022
Cheap and easy to use.
Price and easy of setup plus connection setup is better with Splashtop [SOS]
February 14, 2022
Splashtop SOS just works!
- SOTI MobiControl, SOTI Assist and TeamViewer
Simply put, Splashtop SOS works. The remote control feature of SOTI's MobiControl just didn't work for us. We spent countless hours working with SOTI to get additional apps to support remote control for various Lenovo tablets. It was a huge burden and it just didn't work. TeamViewer was cost-prohibitive when compared to Splashtop SOS. Splashtop SOS is much easier to use and roll out.
December 18, 2021
Splashtop, our go to remote rescue tool!
Splashtop Enterprise was easier for our clients to use than LogMeIn Rescue that we used to use. It is a more lightweight and robust feeling software. The biggest benefit for us was the cost of Splashtop vs LogMeIn.
November 25, 2021
Great Remote Desktop Access App!
TeamViewer is good for IT support individual remote computers, when doing connection, what we need is only remote party's ID and password, no other authentication is needed. The authentication is verbally over the phone when IT talks to the supported customers. However, this is not good for the situation when the remote party is not a human being. Splashtop is doing a better job in this case and the cost is better than TeamViewer.
November 24, 2021
Remote support made easy
I prefer TeamViewer but it costs a lot more. We do also use TeamViewer for unattended access but the cost is so great that we might look at alternatives when our license expires. If the price was not an issue I would pick TeamViewer Quick Support over Splashtop SOS but for what we use it for Splashtop SOS fits perfectly with its pricing.
November 04, 2021
full featured remote support at a fraction of the price
cost, it is only a fraction of the cost of TeamViewer, also, same number of features for remote desktop but more new features for remote IT management of the computers with the client installed. No brainer.
September 24, 2021
Splashtop SOS rescuing small businesses
Both are very good but Splashtop SOS has LogMeIn Rescue beat "hands down" on price.
August 31, 2021
Splashtop Remote Support - In Review
TeamViewer and Logmein were just to expensive, VNC has issues with windows 10 and RDP requires port forwarding in the router, so its fine for servers, but not ideal as a remote support system. Splashtop was easier or cheaper than anything else we tried.
July 05, 2021
The right price for a lot of functionality.
June 22, 2021
Resolve customers' issues without leaving your desk
- Team viewer is expensive
- Chrome Remote Desktop is hard to use at times, makes the screen smaller, and is hard to use on multi-user screens
- Windows Remote Desktop does not let you sign in as the local user
- Tight VNC is great for inside a network but difficult to set up outside of a network
June 16, 2021
Splashtop SOS huge bang for your buck
- Symantec pcAnywhere (Discontinued) and TeamViewer
Price comparison to TeamViewer is exceptional
After evaluating several possible remote support products, Splashtop SOS represented the best value for money to a small business owner. This was largely due to its tiered licensing structure, with the base Splashtop SOS solution providing all the features I needed. This provided a much lower cost of entry than its competitors since I am only paying for the features I need. The licensing is scalable, allowing me to upgrade later if my business needs change in the future. Although I currently do not have a requirement for unattended access, the next license tier is still considerably more affordable than other software solutions.
June 14, 2021
Splashtop SOS Easily Pays for Itself
[In my experience] TeamViewer is just too expensive for what I consider marginal benefit. Splashtop SOS works incredibly well, and while [I feel] TeamViewer does have a performance edge, I just can't justify the massive increase in cost. Plus, to my knowledge, TeamViewer's process on establishing a remote connection with a client that does not have a pre-installed application on their computer is much more convoluted and difficult for clients to follow.
June 13, 2021
Splashtop SOS Saves the Day
- AnyDesk and TeamViewer
Competitors did not have the same great level of performance. Had more disconnects with those as well.
June 12, 2021
Exceptional value for basic remote support
It's certainly not as feature rich or the same level of remote management system, but Splashtop SOS is a fraction of the cost and does exactly what I need it to do.
Cost is the best competing factor.
I have not looked at TeamViewer in quite some time but I found Splashtop SOS for me to be at least a 1 to 1 feature switch. And right now connecting to mobile devices to see a customers screen is included with Splashtop SOS and it is a real value add. I hope it says that way. TeamViewer is just too expensive in comparison.
June 11, 2021
Splashtop SOS saves the day and the dollars!
- N-able MSP Manager (formerly Solarwinds MSP Manager) and TeamViewer
Splashtop SOS is similar [for remote control and support] to N-able RMM, and TeamViewer. The selection of Splashtop SOS is primarily for cost control.
June 11, 2021
Splashtop SOS best in marker features for the price
- AnyDesk and VNC Connect
AnyDesk, VNC, Webex, Team Viewer, LogMeIn as well as others I can't recall at the moment.
I find that Splashtop SOS is as easy or easier to use. LogMeIn was a very great deal more expensive and I would not be able to regain much return on that investment.
Splashtop SOS is significantly more affordable than its competitors for smaller operations like ours. The base subscription is more than adequate for our use, whereas most competitors overkill single-user capacity. Additionally, competitive products frequently restrict the installation of the technician-side software to a single computer per license. Splashtop offers the flexibility to run the software from anywhere with adequate client capacity at an affordable cost.
June 11, 2021
Splashtop SOS makes your life easier
Cheaper. Easier to install. better image quality.
June 10, 2021
Remote access that won't break the bank.
Same feature set with easier user management for 1/3 the price.