Splashtop Enterprise - A Great Remote Work Solution
January 12, 2022

Splashtop Enterprise - A Great Remote Work Solution

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Remote Access
  • Remote Desktop

Overall Satisfaction with Splashtop Enterprise

I am a workaholic and like to work at my home office and at my work office. Even before COVID-19 had me working more at home, I relied on Splashtop [Enterprise] to access my work computer from my home and from my Android phone when I needed to respond to our customers from Hawaii to Maine in various time zones. By being able to access my work computer from home, I can review Service Manuals, Accounting Reports, and other key company documents as needed 24 hours per day. I also use Splashtop [Enterprise] to access our employees' laptops when they need IT support (as I wear many hats at my company!). I heartily recommend Splashtop [Enterprise]!
  • Remote access to my work computer
  • Ability to remotely provide it support to my employees
  • Easily transfer files to and from computers
  • Sometimes I experience connectivity issues when connecting to another computer on the same network as opposed to connecting from outside the office.
  • Viewing remote screens on a smartphone or tablet can be challenging.
  • It is often difficult to move the page positioning up/down arrows on a remote computer using a smartphone or tablet.
  • Nothing but positive
  • Paid for itself during my first remote connection
I do not recall obtaining support, so I cannot comment on their responsiveness. The app has never let me know or needed support!
I used to use the free version of another program starting with "Team" but found its security lacking. I am hopeful - but not enough of an expert to confirm - that Splashtop [Enterprise] has a secure platform. No issues so far!
Downloading the Splashtop Business application for my computer and smartphone was very easy. Helping others download the Splashtop Streamer was also easy.
Yes - Team Viewer. [I] stopped using it after [...] a business associate at another company had their computer hijacked by a scammer using that software.

Do you think Splashtop delivers good value for the price?

Yes

Are you happy with Splashtop's feature set?

Yes

Did Splashtop live up to sales and marketing promises?

Yes

Did implementation of Splashtop go as expected?

Yes

Would you buy Splashtop again?

Yes

Access work computer from remote locations. And provide remote IT support to other employees.