My review for you
June 15, 2022

My review for you

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Splunk IT Service Intelligence (ITSI)

We use Splunk IT Service Intelligence to monitor all our environments. several departments use this awesome application. With this application, we are able to limit downtime as much as possible by having a team be able to respond quickly to any outage that could occur. I think that the product is very useful for our company.

Pros

  • Close to real time monitoring
  • Stability
  • Non breaking events

Cons

  • Better resources
  • Easier es3 integration
  • More buttercup
  • Reduced outages
  • Better response time
  • Less labor

Do you think Splunk IT Service Intelligence (ITSI) delivers good value for the price?

Not sure

Are you happy with Splunk IT Service Intelligence (ITSI)'s feature set?

Yes

Did Splunk IT Service Intelligence (ITSI) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Splunk IT Service Intelligence (ITSI) go as expected?

Yes

Would you buy Splunk IT Service Intelligence (ITSI) again?

Yes

I think it's well suited to be used in any sort of monitoring environment where you would need to have a stable solution to organize the data that you're bringing in from other places such as SolarWinds. Areas I think that would not be a great use case would be anywhere that could possibly be less than ready for it.

Comments

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