Great Reporting and Time Saver
Overall Satisfaction
Pros
- I enjoy the integration with facebook, twitter, google+ and google analytics.
- I has a great reporting function that can be exported to a CSV, or PDF (info graphic style).
- You can multiple accounts on the platform easily.
- I use a widget on the Chrome browser that allows me to quickly share content and webpages through tweets or google+
- It has a nice scheduling function for publishing.
- Allows you to save searches for specific terms, hashtags or profiles.
- You can compare twitter accounts to competitors.
- Support is helpful and quick to respond.
Cons
- In general, I prefer using Hootesuite for twitter monitoring since it can show me multiple feeds and searches on one screen.
- It could use more Social Media channels such as Pinterest, Instagram, and YouTube.
- Quickly receive analytics for monthly board reports (saved time). You can customize date ranges and exporting to CSV allows me to input data in a custom report I already have built, but the PDF version in very comprehensive and pretty to look at. It cut my reporting time by 75% since it acquires data from multiple twitter, facebook, website and blog accounts in one report.
- Allows me to share content on the fly while browsing information online through the browser widget.
- Great mobile app, so I am always connected. Allows me to quickly respond to requests or posts.
Comments
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