Great Social Media Management Tool
August 27, 2024

Great Social Media Management Tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Premium

Overall Satisfaction with Sprout Social

We use Sprout Social as our social media planning/posting platform. It has helped our colleges across campus check on their profile performance with the great reporting tools.

Pros

  • Reporting - There are so many different reports you can pull.
  • Scheduling - The scheduling tool helps ensure we aren't double posting.
  • Listening - The listening tool helps us report on the positive/negative things people are saying about us.

Cons

  • Collaboration Posts
  • Allow Instagram accounts to get connected into Sprout Social without needing a Facebook account.
  • More Followers
  • More Content Posted
Overall, I do appreciate the onboarding training since there a lot of capabilities you can do within Sprout Social.

Do you think Sprout Social delivers good value for the price?

Yes

Are you happy with Sprout Social's feature set?

Yes

Did Sprout Social live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sprout Social go as expected?

I wasn't involved with the implementation phase

Would you buy Sprout Social again?

Yes

Sprout Social is well suited for the social media managers/directors that post content for their social media accounts. They have access to reporting, scheduling, and ai assistance tools.

Sprout Social Feature Ratings

Not Rated
Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
Sentiment analysis
Not Rated
Broad channel coverage
Not Rated
9.0
Content planning and scheduling
10
Audience targeting
8
Content optimization
8
Workflow management
10
8.3
Automated routing and prioritization
10
Customer interaction histories
8
Bulk actions
7
8.0
Content marketing
8
10.0
Twitter
10
Facebook
10
LinkedIn
10
Instagram
10
7.3
Campaign success analytics
6
Real-time tracking
6
Competitor analysis
10
8.0
Role-based user permissions & privileges
8
Mobile access
8

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