A Pleasant Experience with Sprout Social
December 19, 2024
A Pleasant Experience with Sprout Social

Score 9 out of 10
Vetted Review
Verified User
Software Version
Premium
Overall Satisfaction with Sprout Social
Sprout Social is used to manage multiple social media accounts for various brands. The product makes it simple to manage various social media accounts in one place, offering capabilities to schedule content and moderate comments and messages. The product also offers detailed reporting with the ability to compare data over different time periods and across brands and platforms.
Pros
- Friendly interface
- Easy to understand
- Responsive customer support
Cons
- Better listening tools
- Make it easier to switch between accounts
- Easy to onboard new social media managers
- Time saved scheduling posts and managing accounts
- Easier reputation management
Sprout Social has made it easier to track how specific campaigns are performing, aside from regular brand awareness campaigns. The labels feature makes it simple to designate which content is tied to a specific campaign, and the platform allows you to view reporting on that specific content. This functionality makes it easy for us to quickly and easily report on the performance of our social media efforts.
Do you think Sprout Social delivers good value for the price?
Yes
Are you happy with Sprout Social's feature set?
Yes
Did Sprout Social live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Sprout Social go as expected?
I wasn't involved with the implementation phase
Would you buy Sprout Social again?
Yes

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