Stripe is dominating the payments API sector
October 30, 2018

Stripe is dominating the payments API sector

Ben Gelsey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Stripe

At Flights Machine, we use Stripe for all of our subscription billing and one-time purchase payment infrastructure. Every single one of our customers gets billed via Stripe. We have both 6-month and annual subscription plans and deeply integrate with Stripe via to detect and mitigate delinquent churn and to manage our customers' subscriptions.
  • Excellent developer documentation
  • Simple pricing model
  • Rock solid reliability
  • More expensive than competitors
  • Terribly limited analytics/reporting (need to use 3rd party analytics tools instead)
  • API updates frequently (though they are good at supporting their older APIs)
  • 100% of our revenue goes through Stripe, and there has been zero downtime effecting us in over 1.5 years
  • Credit card fraud has not been an issue thanks to their detection algorithms, saving us many employee-hours
  • Chargebacks have been handled fairly, and their process for resolving is easy to use for our customer support staff
In previous projects, I've used both Braintree and Stripe. Stripe's API, ease of use, developer documentation, and out of the box features like "Stripe Checkout" blow Braintree out of the water. Plus, in general I try my best to avoid doing business with PayPal (which is the parent company of Braintree).
If you are a small startup and want to have 100% control of your checkout experience (and have development resources), use Stripe. Whether it is subscriptions or 1-time purchases, Stripe is great at both. Similar competitors like Braintree are much worse (I've used them).

If you are a company that is already doing high volumes, try negotiating Stripe's fee, and depending on that decide whether the migration is worthwhile.