Survey Monkey Doesn't Monkey Around
December 28, 2017

Survey Monkey Doesn't Monkey Around

Reita Silvis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SurveyMonkey

SurveyMonkey is a great tool to help us make a solid decision based on the group's consensus. It allows us to get a better feel for what others want and expect of us and gives them a voice to work alongside us. It is a nice organic way of connecting with the audience as well as fellow colleagues on the projects.
  • I enjoy the simplicity of SurveyMonkey- It is easy to upload your questions and edit them before distributing
  • Shareability- it allows you to easily share the survey with large numbers of people in a quick amount of time.
  • It has helped us reach a consensus of what others want or when to meet in the past and the analytics that we are provided with at the end of a survey term are remarkable!
  • Sometimes, we catch snags and it does not implement the surveys exactly as we expect/hope for.
  • I've had to re-upload questions to my surveys before because it would create duplicate entries of the same answer for people to choose from
  • Just these minor glitches, really - Haven't noticed much else going on that I don't like about SM
  • SurveyMonkey is a great tool to help us make a solid decision based on the group's consensus.
  • It allows us to get a better feel for what others want and expect of us and gives them a voice to work alongside us.
  • It is a nice organic way of connecting with the audience as well as fellow colleagues on the projects.
Survey Monkey is a lot more user-friendly than Qualtrics, there is less of a learning curve, especially for the older employees who may not be as familiar with programs like this. It was easier to integrate everyone into than it was to get them to understand Qualtrics, although at some points, Qualtrics offers a more sophisticated template, Survey Monkey seems to get the job done quicker.
This is a fantastic tool for quick answers to help you make better decisions to accomplish your goals! We recently used it to get a company-wide stress test to see where our pain points were to improve things for employees. We do not like or recommend using Survey Monkey for polls on matters that do not have as important an impact on the company or employees.

SurveyMonkey Feature Ratings

Survey templates
9
Themes
7
Custom logo/branding
9
Changes to live survey
8
Question design help
8
Multiple question types
9
Survey logic flexibility
9
Response tracking
10
Data export
8
Standard reports
9
Custom reports
9
Analytics
9
Vendor-offered crowdsourcing
9
Respondent restrictions
9
Access controls
9
Compliance
10